Friday 11 December 2015

Apple iOS 9.2 Release ( iOS Assistance )

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Apple iOS 9.2 Release Admits To High Profile Problems.

Apple AAPL -2.58% has done something pretty great since the release of iOS 9: been upfront about things. After its near silence to bugs found in iOS 8, it has gone on record on multiple occasions in three months since the release of iOS 9 to front up to problems both big and small. And this has continued following the release of iOS 9.2 yesterday…
Following in the footsteps of other iOS 9 releases, iOS 9.2 has detailed and highly transparent release notes that openly confirm issues users have suffered. These include the heavily reported alarm bug (“Addressing an issue where updating iOS could prevent an alarm from going off”), iCloud failures news of which I broke (“Fixing an issue that prevented some manual iCloud Backups from completing”) and email attachment hangs (“Fixing an issue that caused mail attachments to be inaccessible for some users with POP email accounts”).

 

Apple iOS 9.2 is available now. Image credit: Gordon Kelly

In addition to this iOS 9.2 comes clean over a plethora of other issues:
  • Improved stability of Safari
  • Improved stability of Podcasts
  • Resolving an issue for some users that caused attachments to overlap text in mail
  • Fixing an issue where Live Photos could have turned off after restoring from a previous iCloud backup
    • Addressing an issue that could cause search in Contacts to display no results
    • Resolving an issue that could have prevented Calendar from displaying all seven days in week view
    • Fixing an issue where Camera screen on iPad could be black when attempting to capture video
    • Addressing an issue that could cause instability in the Activity app when viewing the day of Daylight Savings Time transition
    • Fixing an issue that could prevent data from appearing in Health
    • Fixing an issue that could prevent Wallet updates and Lock screen alerts from displaying
    • Fixing an issue where some users were unable to login to Find my iPhone
    • Addressing an issue where using the iPad keyboard could unintentionally trigger text selection mode
    • Fixing an issue on Cyrillic keyboards where caps lock would be enabled when typing in URL or email fields
    • Fixing issues with VoiceOver when using Camera face detection
    • Fixing an issue with speech rate of Speak Screen
    • Fixing an issue with Guided Access when trying to end phone calls
     It’s a pretty lengthy list covering almost every major area of the operating system (and actually omits mention of the Touch ID bug). That said, it also sets the standard for customer transparency in an age where Microsoft MSFT -1.85% has famously hidden numerous Windows 10 updates behind the vague description: “This update includes non-security-related changes to enhance the functionality of Windows 10 through new features and improvements.” Thanks a lot!
    Of course, despite it containing a mass of bug fixes, iOS 9.2 also brings six handy new features to the table. Consequently, while it remains far from ideal that iOS 9 has run into so many issues in its short lifespan (the scale of which is unknown, but clearly wide enough for Apple to call them out directly) it is a long way from the “Just avoid holding it in that way” era of responses.
    No software is ever bug free, but when bugs do come this is the sort of open admission users expect and deserve from all companies…


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